Privacy Policy

Effective date: December 29, 2023

 

The website www.readysetgrowbiz.com (referred to as “Website”) is owned by Ready Set Grow, a business registered in the Province of British Columbia, Canada. Ready Set Grow (referred to as “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

Our privacy commitment is based on the ten principles contained in the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).

This Privacy Policy governs your access to and use of our Website, including any content, functionality and services offered on or through our Website or related landing pages, whether as a guest or as a registered user. In this Privacy Policy, “you” or “your” refers to any individual who accesses our Website. This policy applies to Personal Information we collect on the Website and in email, text, forms or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use and Privacy Policy when this option is made available to you, you accept and agree to be bound and abide by this Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

We may update this Privacy Policy from time to time, and will revise the “Effective Date” of the Privacy Policy. You acknowledge it is your responsibility to read any updated versions and that you will be bound by the most updated version of this Privacy Policy. Your first use of our Website after the date of any updates will constitute your acceptance of such changes. If you do not want to agree to the updates to our Privacy Policy, you must immediately stop using the Website.

Personal Information

Personal Information under PIPEDA is any information about an identifiable individual, but does not include the name, title, business address or telephone number of an employee of an organization.

Why do we collect Personal Information?

We collect your information in order to record and support your participation in the activities you select. If you register to download a PDF or resources, sign up for our email list, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.

How do we collect personal information?

We collect personal information only by lawful and fair means, and only collect personal information that is reasonably necessary for the legitimate purposes identified and for which consent has been obtained.

Information You Provide to Us

The Website provides various places for users to provide information. The information will be collected by us following your choice to manually provide it. We collect information that users provide by voluntarily “opting in” to receive a free or paid resource, subscribing to our email list or newsletter, purchasing a product or service, filling out forms on the Website, communicating with us via email or contact forms, responding to surveys, using our search feature, as well as providing comments or other feedback.

No such information will be collected without your taking action to provide it.

Depending on the identified purpose, information you may provide may include your first and last name, email address, phone number, mailing address, billing address, credit card or payment information, and any other information necessary to complete the purchase of the product or service you elect to buy. We use secure third-party data processors, such as Stripe and PayPal, and we will not retain nor have access to your payment information at any time.

We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Information We Collect Through Automatic Tracking Technology

As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We may use information such as your IP address to help diagnose technical problems with servers or our Website and to determine which portions of our Website receive the most traffic, to understand which content is the most useful to our visitors. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information. If we use this technology, we will use it in compliance with all policies of these third-party providers. 

Use of Cookies and Pixels

Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and websites visited just before and just after our own, as well as your IP address.

We reserve the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites.

Third-Party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

Electronic Messages

You may choose to correspond with us in the form of email, social media messaging or posts, text messages, comments, app messages, images, videos, online forum, mentions, or by filling out the “contact us” portion of our Website. We may retain a record of the communication including our responses together with your contact information such as email address, correspondence address, or phone number. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our Website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

Email Policy 

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third party except as required by law.

All emails sent by us will comply with the Canadian Anti-Spam Legislation (“CASL”), including clearly stating who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.

Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the email.

How do we use your information?

We use personally identifiable information you voluntarily give us in order to provide customer services, provide you with information about your services and products, carry out the service or product you requested including free resources, training, newsletters, and periodic promotional emails and offers, and to notify you about any changes to our policies, procedures or services.

If you purchase something from us, we will use your billing address and credit card information to complete your desired purchase or purchases only, and will not store or share any such information. By providing this information to us, you understand and agree that we may use such information to send emails, and charge your credit card in exchange for programs or products purchased.

If you make a purchase from us, we may also use your personal information to send necessary updates to the products or services you have purchased or to keep you informed of any necessary information relating to our products or services.

From time to time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

From time to time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Disclosure of Information

We do not sell, rent, lease or otherwise transfer any information collected either automatically or through your voluntary action, except for limited purposes.

We may disclose your personal information to a third party, such as our technical provider for our Website.

We may provide your information to a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and us.

We may provide your information to any successor or assign in the event of a business restructure, sale or transfer.

We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.

Where we have outsourced a function or activity to an external service provider, we will only disclose personal data that is relevant for them to carry out the undertaken function or activity. We will instruct all such third parties to treat your personal information in accordance with the relevant law.

Storage of Personal Information

By visiting our Website and by submitting any personal information, you hereby acknowledge and accept that this Website, and the servers and parties which made this Website available on a global scale, are located within and operate within Canada. The internet laws of Canada govern any and all matters relating to this Website, including content, as well as the principles of the General Data Protection Regulation (“GDPR”) as they apply to residents of the European Union. Any information you choose to provide through this Website, including subscribing to a newsletter, opting in to receive a free gift, or carrying out a purchase will be transferred to Canada for processing. That information may then be transferred within Canada or back out of Canada to other countries outside of your country of residence, depending on the type of information, and how it is stored by us. If transferred to another country, it may not have data protection laws that are as comprehensive or protective as those in your country of residence; however, our collection, storage, and use of your Personal Information will at all times be governed by this Privacy Policy.

Information Protection and Security

We use reasonable security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of the personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security, restricted file access, technological safeguards including security software and firewalls to prevent unauthorized computer access, and password and security policies.

We utilize a Secure Sockets Layer (SSL) on our Website in order to assist in the secure transfer of information; however, it can never be guaranteed. Should we ever become aware that a data breach has occurred, we will timely notify the necessary parties with as much information as we have available.

While our team does our best to protect the information we collect and prevent any misuse, unauthorized access, or disclosure, you understand that we cannot be responsible should an unauthorized third party obtain access to our information, without our consent. Should our Website be tampered with, you understand that your personal information may be accessed by these unauthorized parties. You agree that we are not responsible for any such actions, and acknowledge you will hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent, which includes a release of any and all claims related to the use of such information by such an unauthorized party.

In communicating with us, you should be aware that e-mail is not a fully secure medium.

Data Retention

We will retain the minimum amount of Personal Information required of yours, including name, email address, and behavior tracking, as long as you elect to remain on our mailing list, and any additional Personal Information as long as it is needed in order to fulfill the purpose for which it was initially collected, such as completing a purchase. We will also retain and use collected information as necessary in order to comply with any legal obligations, resolve any disputes, or as otherwise reasonably determined. If at any point you elect to be removed from our database, your information will be deleted, and no longer retained.

However, if you are visiting this Website from within the European Union (“EU”), the General Data Protection Regulation (“GDPR”) of the EU applies to you wherein we will retain any information you choose to provide to us until the earlier of:

(a) your request for us to delete the information,

(b) our deciding to cease using our existing data providers, or

(c) our deciding that the value in retaining the data is outweighed by the costs of retaining it.

Accessing, Updating, Correcting, or Deleting Information

You have the right to request information about how your data is being used and to request a copy of the data we have. You have the right to access, update, correct, or have your information deleted from our database. We will respond promptly to any such request and will advise you of the cost, if any, prior to the retrieval of such records or information. Since we use your personal information to provide goods or services to you, it is important that the information be accurate and up to date.

Additional GDPR Rights for EU visitors:

• You have the right to seek restrictions on the processing of your data.

• You have the right to object to the processing of your data and the right to the portability or transfer of your data.

• To the extent that you provided consent to our processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

• You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation (“GDPR”). For more information, please contact your local data protection authority.

Lawful Grounds for Processing

In compliance with the European Union’s General Data Protection Regulation (“GDPR”), we confirm we have lawful rounds for processing the information we collect from you. We will process your data for the purpose it was collected based on your affirmative consent to do so. Examples of affirmative consent include providing your personal information for the purpose of purchasing our products and services, and with a request or inquiry 1) via our “contact us” page, 2) via email, 3) via any other form of electronic communication, and 4) via an “opt in” web form to receive communication from us such as our newsletter, information about our products and services, and other information we believe may be of interest to you based on your decision to opt in to one or more of our free resources.

You may withdraw consent at any time by clicking the “unsubscribe” link at the bottom of each email, and by contacting us and requesting your information be edited, updated, or deleted.

For more information about your rights as a website visitor from the EU and the GDPR, please see the European Commission website here - https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en.

Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the privacy policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

You must be 13 years old or older to gain access to our Website and must have the requisite mental capacity to enter into this Privacy Policy. This Website is not intended for those under 13, in compliance with COPPA (Children’s Online Privacy Protection Act.), and we do not knowingly collect or request any information from or market to children under the age of 13.

If we learn we have collected or received personal information from a minor under 13 without verification of parental consent, we will delete this information, and/or attempt to obtain parental consent. If you have any reason to believe we may have unknowingly collected data from a minor, please let us know by contacting us immediately.

California Privacy Rights

The State of California has established its own unique regulations that apply to California residents. If You reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose Your data. As a Californian resident, you also have the right to request that we not sell your data.

If you are a California resident and under the age of 18, you have the right to request that we remove any data that you publicly post on our Website. Note that while we will remove your data that is publicly posted on our Website, we may not be able to completely remove that data from our systems.

If you are a California resident and would like to make any of the above requests, please provide a request in writing. We have 30 days to respond to you.

Privacy Policy Changes

We may change our Privacy Policy from time to time without notice, and will update the date “Last Updated” at the top of this page each time we make changes. Please visit this page to view the most up-to-date version of this policy. By continuing to use our Website, you waive specific notice of and accept all changes to our Privacy Policy made from time to time. We encourage you to return to this page each time you access our Website to ensure you have ready our most recent Privacy Policy.

Questions, concerns or requests for access

If you have any questions or concerns regarding our Privacy Policy or wish to exercise any of your rights as set out in this Privacy Policy, please contact our Privacy Officer via the "Contact Us" page at www.readysetgrowbiz.com.